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Getting Started

Sharing your Help Center publicly

Hydra hosts each Help Center as a public, branded page you can link to from your website.

Sharing your Help Center publicly

Every Help Center you create in Hydra is automatically hosted as a public, themed page. You don't need to deploy anything — just link to it from your website.

Where to find the public URL

  1. Go to Help Center in the sidebar.
  2. Click into the Help Center you want to share.
  3. The Share this Help Center panel near the top has the public URL and a copy button.

The URL looks like:

https://hydra-one-tau.vercel.app/help/<your-tenant-slug>/<help-center-slug>

The Help Center slug is generated from its name when you create it. You can rename it in its settings if you need a different slug.

Two ways to use it on your site

Option 1 — Link or button

The Sharing panel includes an embed snippet — a small HTML button you can paste directly into your website. It opens the Help Center in a new tab.

<a href="https://hydra-one-tau.vercel.app/help/your-tenant/your-help-center"
   target="_blank">Help</a>

Drop this into a navbar, footer, or anywhere else on your site.

Option 2 — Custom subdomain (advanced)

If you'd prefer the Help Center to live on your own domain (e.g. help.yourcompany.com), point a CNAME record at Hydra and contact us to configure the alias. End users will never see the hydra-one-tau.vercel.app URL.

What customers see

The page is fully themed using your tenant's brand color. It shows:

  • All published articles, grouped by category
  • A clean "Powered by Hydra" footer
  • A consistent header with your brand name

Drafts are never visible. To publish a draft, open it in the editor and toggle the publish switch — or use Publish all on the Help Center detail page to publish every draft at once.

Updating content

Any change you make in Hydra — new articles, edits, category changes, deletions, branding — appears on the public page immediately. There's nothing to redeploy.

Multiple Help Centers

You can create as many Help Centers as you want. Each one gets its own public URL, so you can run separate ones for different products, audiences, or marketing sites without them mixing.